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Accredited, trauma-informed mental fitness training for frontline teams across Australia
Support your workforce with practical skills for safer, more effective mental health response.
Licensed Facilitator
Trauma-Informed
Accredited, trauma-informed training for your sector
As a licensed Mental Fitness First Responder (MFFR) facilitator, I deliver accredited training directly to organisations across Australia, including:
  • NDIS providers and Support at Home services
  • Homelessness and housing services
  • Domestic and family violence response
  • Crisis accommodation and outreach
  • Out-of-home care and child and family services
  • Community services and not-for-profits
This is not generic mental health awareness training. It is specialised mental fitness training designed for frontline staff who work with trauma, crisis, and vulnerability every day.
Why Mental Fitness First Responder Training Matters
People accessing human services often experience:
  • Complex mental health challenges
  • Trauma histories and cumulative stress
  • Crisis situations requiring calm, skilled response
Your frontline workforce is usually the first point of contact — expected to recognise warning signs, de-escalate situations, provide immediate support, and know when to escalate. Many workers report feeling underprepared for the mental health dimensions of their role.
Mental Fitness First Responder training fills this gap. The program provides a structured, practical framework that sits between basic awareness and clinical intervention — giving staff confidence, competence, and clarity in real-world situations.
For managers and leaders
A strategic investment in workforce capability, safety, retention, and risk management.
For frontline staff
Practical tools they can use immediately, reducing anxiety and increasing confidence.
For the people you support
More skilled, trauma-informed responses that genuinely help in moments of distress.
Nationally accredited MFFR certification
Evidence-based frameworks
Designed for real-world human services settings
Clear scope — not therapy, but effective frontline response
What Your Team Will Learn
Mental Fitness First Responder training is comprehensive and practical, covering:
01
Mental fitness fundamentals
Understanding the mental fitness continuum, recognising early signs of distress, and distinguishing between mental fitness concerns and conditions requiring clinical intervention.
02
Assessment and response
Structured frameworks for assessing mental state, applying psychological first aid principles, and determining appropriate levels of response.
03
Trauma-informed communication
De-escalation strategies, empathetic communication, motivational approaches, and skills for difficult conversations.
04
Self-care and sustainability
Recognising vicarious trauma and burnout, building personal resilience, and implementing sustainable wellbeing practices.
05
Crisis intervention
Responding to acute distress, suicide risk awareness and response, working with emergency services, and understanding legal and ethical responsibilities.
06
Sector-specific scenarios
Tailored case studies relevant to your service context — ensuring skills transfer directly into daily practice.
Benefits for your organisation
  • For managers and leaders: A strategic investment in workforce capability, safety, retention, and risk management.
  • For frontline staff: Practical tools they can use immediately, reducing anxiety and increasing confidence.
  • For the people you support: More skilled, trauma-informed responses that genuinely help in moments of distress.
Training delivery options
  • On-site delivery at your organisation
  • Virtual / online options
  • Public workshops (scheduled)
  • Customised scenarios aligned to your service model
Training can be scheduled to minimise operational disruption and tailored to your workforce profile.
Nationally recognised, practical, and trauma-informed
  • Nationally accredited MFFR certification
  • Evidence-based frameworks
  • Designed for real-world human services settings
  • Clear scope — not therapy, but effective frontline response
Ready to strengthen your team's mental fitness capability?
Whether you need to:
  • Upskill frontline staff
  • Meet workforce or accreditation expectations
  • Strengthen trauma-informed practice
  • Improve safety and confidence in mental health response
I can design a Mental Fitness First Responder training solution that fits your organisation.