Human services consulting that closes the gap between policy and practice.

The Planning and Practice Hub is a specialist human services consultancy supporting organisations across Northern NSW and Australia. We work with NDIS providers, aged care organisations, child and family services, out-of-home care providers, homelessness services, neighbourhood centres, community organisations, peak bodies and not-for-profit boards.

Our services include tender and grant writing, governance and Board support, compliance and regulatory readiness, policy and procedure development, strategic planning, service model design, practice assurance, quality systems and executive advisory support.

Led by Rachel Willis, the Hub brings nearly 30 years of experience across government commissioning, policy and regulatory functions, service system design, executive leadership and Board governance. Based in Northern NSW, we support organisations in Yamba, Grafton, the Clarence Valley, Northern Rivers and across Australia.